About Mooris

Mooris is a friend, interior design consultant and online platform at the same time. Style and design are our strength. The Moorisians, the team behind Mooris, lovingly curate an assortment of selected design classics from the fields of furniture, lifestyle and fashion. At Mooris.ch, you'll always find something special that will bring you lasting joy.

Good to know: Our products always take the shortest delivery route to you. We bear the delivery costs for you.

Mooris loves design

On Mooris.ch we present you selected design products - from great classics of design history to young labels. Just to name a few:

Discover all labels

Who makes Mooris?

Behind Mooris is a competent team of interior design experts, who choose and present selected design products for you and your life. Let us advise you via video call, chat, phone or on site in the Mooris studio. We are happy to help you with all your interior design questions.

To the consultation

Shipping costs

Please make sure that the destination is easily accessible or directly accessible with the specified shipping method. Stairlift, special transports etc. will be charged. Delivery to a car-free area requires a special permit and increases the delivery costs accordingly. If you have any questions, please contact our support: hello@mooris.ch / +41 43 311 02 02.

Shipping method

Depending on the size and weight of your order, we will ship your desired item by parcel or with our partner shipping company. On the product page is always indicated how your desired product is delivered.

Postal service:
Shipping by Planzer Paket.

Shipping company:
Our furniture supplier will contact you by email or SMS with a link to arrange the delivery date. Please check beforehand that the purchased product will fit the place of use, access to the room or place is guaranteed and assembly can be carried out. In case of uncertainty or questions, please contact our support hello@mooris.ch / +41 43 311 02 02.

Upon delivery of your new furniture, we will gladly take back your old furniture for a fee and dispose of it in an environmentally friendly manner. This service has to be announced to our support in advance: Tell us what kind of furniture you want us to dispose of, indicating the dimensions and whether disassembly is necessary (hello@mooris.ch / +41 43 311 02 02). After your message we will inform you about the costs and the procedure.

Delivery time

You can see the delivery time for each individual item on the respective product page. If several items with different delivery times are ordered, they will be combined into one delivery if the delivery times are similar. If the delivery times differ too much, available items will be sent to you in advance at our expense.

In some cases delays may occur. After 30 days of delay you can cancel the sale.

All products that Mooris has in stock you can recognize by the speeding truck. Products marked in this way will be on their way to your home within one working day. 

Transport damages and complaints

Your order will be carefully packed in our house and checked for shipment. Nevertheless, damage that may occur during transport can not be ruled out. Therefore, we ask you to immediately upon receipt of your delivery to check the goods for completeness and any transport damage with care.

What to do in case of transport damage?

If despite all care a transport damage occurred, sign the delivery bill with the remark "under reserve". Please document the damage with the help of photos of the damaged goods and the packaging. Report the damage to us within 24 hours in writing or by telephone at hello@mooris.ch / +41 43 311 02 02.

Right of withdrawal

You have the right to return your order within 14 days without giving any reason. The return costs are at your expense. Contact our support to apply your right of withdrawal: hello@mooris.ch / +41 43 311 02 02.

Please note that some items are excluded from the right of withdrawal. Reasons for this are hygiene (swimwear, underwear) or custom-made products. You will find this information on the product page under the items "Hygiene" or "Customized".

Payment

You can pay on Mooris.ch by credit card, PayPal, Twint, Postcard, Postfinance or by prepayment invoice.

Credit card

Mooris.ch accepts Visa and MasterCard. If you select one of these providers on the payment page, we will redirect you to the payment page of our payment service provider Datatrans. Your data is entered via a protected website with secure SSL encryption. Please enter your card number, the expiry date and the verification code (CVV) on the payment page. You will find the verification digits on the back of your credit card.

After entering your credit card details, you will be asked for your 3D Secure password. Please make sure that your credit card is already registered for 3D Secure. Once you have entered your 3D Secure password, the payment process is complete and you will receive an order confirmation from Mooris by e-mail.

PayPal

If you complete your order on Mooris.ch with PayPal, we will redirect you to the PayPal payment page. You will need an account with PayPal. Log in with your personal PayPal access data and initiate the payment via the account you have registered.

Twint

When you make a payment via Twint, we automatically redirect you to the Twint payment page. You can immediately scan the barcode with your Twint app and complete the order. After completion, you will be automatically redirected back to Mooris.ch and receive your order confirmation.

Postfinance

If you complete your order on Mooris.ch with Postfinance, we will automatically redirect you to the Postfinance payment page. Log in with your personal Postfinance ID and enter the specified numerical code into your card reader. After completion, you will be automatically redirected back to Mooris.ch and receive your order confirmation.

Postcard

If you pay by Postcard, we will automatically redirect you to the Postfinance payment page. Enter your personal ID and card number there. After completion, you will be automatically redirected back to Mooris.ch and receive your order confirmation.

Prepayment invoice

If you pay by prepayment invoice, a 2% discount will be deducted. The invoice will be sent by e-mail and as soon as we have received the amount, the order will be processed. The prepayment invoice will be canceled after 8 days if we have not received payment.

Payment by installments

Have you finally found your dream piece of furniture, but would prefer to pay for it in convenient monthly installments? No problem! At Mooris, we now offer you the option of paying for larger purchases between CHF 2,500 and CHF 10,000 in up to 36 installments - without any additional costs or interest.

How it works

1. Add your desired items to your wish list or shopping cart

   Choose your favorite furniture and accessories on Mooris.ch and add them to your wish list or shopping cart.

2. Contact us for your installment payment offer

   Write to us hereso that we can offer your wish list or shopping cart with installment payment.

3. Finalize your order

   Confirm your order with installment payment. After a brief check, you will receive a confirmation text message from us with all the information about the installment plan.

4. Pay conveniently

   You pay off your installments month by month without any hidden fees or interest charges. This way, your new sofa or bed is easy on your budget.

Your advantages

• Amounts from CHF 2,500 to CHF 10,000
  Our installment plan applies from an order value of CHF 2,500.

• Up to 36 installments
  You determine the term yourself - according to your financial possibilities.

• No interest & fees
  With our installment plan, there are no additional costs. So you can plan your budget optimally.

• Fast & uncomplicated
  We take care of the formalities, you simply enjoy your new piece of furniture.

• Personal advice
  Do you have any questions about the process or individual products? Our Mooris team is always there for you and will be happy to advise you.

Dream big and pay relaxed - with the Mooris installment plan, you can fulfill even larger living dreams and still remain flexible. If you have any questions or special requests, please contact us at any time - we will be happy to help you!

Certain promotions are excluded for orders paid in installments, as paying in installments also costs us something. We will be happy to make you an individual offer.

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